Express Inn & Suites Ontario Airport – Hotel near airport in Ontario

The hotel rooms didn't meet our expectations as they were not as advertised, with mismatched furniture that looked like it belonged in a thrift store. The service was lacking in professionalism and communication, with issues in accepting reservations and lack of apology. The location was convenient for my event but had some safety concerns with police activity nearby. The dining options were very limited and not satisfactory, consisting of basic items like cereal and bread. The facilities were below average.

My stay at the hotel had its ups and downs. The neighborhood was nice enough, but the room was old, smelly, and not well maintained. However, the cleanliness of the restroom was a pleasant surprise. The service was a mix of rude behavior and helpfulness. The location was convenient for my needs, although the area seemed a bit rough. Dining options were hit or miss. Overall, it was an average experience with some notable flaws.

My stay at the hotel had its ups and downs. The room, though not clean upon arrival, was nice enough and had a king-size bed. However, the absence of hot water and issues with the remote made it less than ideal. On the bright side, the service was friendly and courteous, although there were cleanliness issues with the sheets. The location was convenient for my event, but the surroundings were not to my liking. The dining experience was mixed, with limited options for breakfast, but the peaceful atmosphere was a plus.